Privacy Policy

Privacy Policy

Effective Date: 1 June 2025

At Planted, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What Information We Collect We may collect personal information such as:

• Your name, business name, and contact details (email address, phone number, address)

• Project-related information when you request a quote or contact us

• Information you provide through forms, emails, or phone calls

• Any additional information you choose to provide us

We may also collect non-personal information such as browser type, device information, and site usage analytics.

2. How We Use Your Information We collect your information to:

• Respond to your enquiries and provide quotes

• Deliver services and maintain communication during a project

• Improve our website and services

• Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. How We Store and Protect Your Information Your personal information is stored securely on password-protected systems and platforms. We take reasonable steps to protect it from misuse, interference, loss, and unauthorised access.

4. Disclosure to Third Parties We may share your information with:

• Contractors or partners involved in delivering services

• Technology service providers (e.g. website hosting, email platforms)

• Legal or regulatory authorities if required by law

All third parties are required to handle your data responsibly and in accordance with privacy laws.

5. Cookies and Analytics Our website may use cookies to enhance user experience and collect anonymised analytics data. You can choose to disable cookies through your browser settings.

6. Access and Correction You may request access to the personal information we hold about you and request corrections if it is inaccurate. To do so, contact us at: [Insert Contact Email or Phone Number].

7. Changes to This Policy We may update this Privacy Policy from time to time. The latest version will always be available on our website.

8. Contact Us If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Planted
81-83 Campbell St, Surry Hills NSW 2010
Email: info@planted.com.au
Phone: 1800 WE PLANT